DBS Bank, formerly known as the Development Bank of Singapore is the Full form of DBS. DBS is a multinational banking and financial services corporation headquartered in Marina Bay, Singapore. 

RTGS / NEFT Customer Facilitation Centre
As guided by RBI circular reference - DPSS (CO) EPPD No. 893 / 04.03.02 / 2009-10 Dated - 11 November 2009 and as per Paragraph 6.24 of the NEFT Procedural Guidelines, attached is the link to a list of Service Centres of a RTGS / NEFT member bank’s which is set up as Customer Facilitation Centre (CFC) for prompt resolution of complaints received from customers related to RTGS / NEFT Payments.

RTGS (real time gross settlement) and NEFT (national electronic funds transfer) are electronic payment systems that allow individuals to transfer funds between banks. ... The beneficiary bank has to credit the recipient's account within 30 minutes of receiving the funds transfer message.
The compiled directory is placed on the Reserve Bank's website for wider dissemination and information for general public.
It can be downloaded from RBI web site.
Customer Facilitation Center RTGS/NEFT Customer Facilitation Center.



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